Sales Professionals
Chrysler Jeep of Ann Arbor is looking to expand our professional sales team!
We are searching for friendly, energetic, customer-oriented individuals who strive for excellence, take pride in their work and are dedicated to guaranteeing the satisfaction of our customers.
You will be responsible for the sales flow process with a customer including presentation, demonstration and selling vehicles; meeting dealership gross profit, volume and customer satisfaction standards; personal work habits, prospecting and follow-up.
Requirements
- Must have a passion for the auto industry.
- High school diploma or the equivalent. College degree preferred.
- Automotive sales experience required, Chrysler product line preferred.
- Ability to read and comprehend instructions and information.
- Valid in-state driver's license.
- Professional personal appearance.
- Excellent communication skills.
- Proficiency with computer applications including e-mail, internet, CRMs and basic Microsoft Office products.
- Ability to sell a minimum quota according to dealership standards.
- All applicants must be authorized to work in the USA
- All applicants must perform duties and responsibilities in a safe manner
- All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, drug test, and valid driver license.
Interested candidates should submit a resume via e-mail to employment@chryslerjeepofannarbor.com .
Chrysler Jeep of Ann Arbor is an Equal Opportunity Employer.
Service Advisor
Chrysler Jeep of Ann Arbor is looking to expand our professional service team! The Service Advisor is responsible for building strong customer relationship and selling the technicians? time. They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up sell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer.
Responsibilities:
- Ensure that customers receive prompt, courteous, and effective service
- Greet customers and assist them with any inquiries they may have
- Perform vehicle walk around and documentation of customer concerns to enable the Technician to properly diagnose and service the vehicle.
- Drive the sale of technicians' time to meet departments sales forecast
- Consult with customer on applicable service specials.
- Prioritize required services, and be prepared to provide options upon request.
- Document declines for services and ask for follow-up on future service considerations.
- Establish and maintain a close relationship with the customer
- Keep customer informed on completion times, service expenses, and possible changes.
- Remain involved with delivery of vehicle to customer upon completion to assure all customer concerns can be addressed.
- Ensure customer has a positive dealership experience
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
- Spend quality time building relationship with the customer.
- Know the product well enough to answer characteristic and operational questions regarding the customer?s vehicle.
Job Requirements
- Experience in a service advisor role
- Must have computer proficiency
- All applicants must be authorized to work in the USA
- All applicants must perform duties and responsibilities in a safe manner
- All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, drug test, and valid driver license.
Interested candidates should submit a resume via e-mail to Chris Schultz, Service Manager at cschultz@chryslerjeepofannarbor.com .
Chrysler Jeep of Ann Arbor is an Equal Opportunity Employer.
Automotive Technician
Chrysler Jeep of Ann Arbor is looking to expand our professional service team! Our service department is one of the most important in the dealership. Chrysler service departments are clean, safe and state-of-the-art. The jobs are challenging and extensive training is available to those who are career focused.
As a Mopar service technician you will be responsible for:
- Performing work specified on the repair order with efficiency and in accordance with dealership and/or Mopar standards.
- Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission, electrical, steering, suspension, braking, air conditioning, etc
- Communicating directly with the service advisor so that customers can be informed if any additional service is needed. Providing an estimate of time needed for additional repairs.
- Inspecting and testing new vehicles and recording findings so that necessary repairs can be made.
Job Requirements
- Must have at least 3 years of experience as an automotive technician
- Must hold at least 3 National Institute of Automotive Service Excellence (ASE) certifications
- Must have working knowledge of shop equipment such as wheel and tire equipment, alignment system, diagnostic equipment, AC equipment, etc.)
- All applicants must be authorized to work in the USA
- All applicants must perform duties and responsibilities in a safe manner
- All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, drug test, and valid driver license.
Interested candidates should submit a resume via e-mail to Chris Schultz, Service Manager at cschultz@chryslerjeepofannarbor.com .
Chrysler Jeep of Ann Arbor is an Equal Opportunity Employer.
